CLIENT
Hartley & Sons
SECTOR
Plumbing & heating · 6 staff
BUILD
6 weeks · Pillars 01 + 03
LICENCE SPEND
£570/mo → £0
MANUAL ADMIN
14 hrs/wk → 2
TOOLS
4 + chaos → 1
RECOVERED
£0/yr
01 — THE CHALLENGE
Quotes in one app, invoices in another, time tracking in a third, customers in a spreadsheet — and the real coordination in a WhatsApp group at 7am. Every job re-typed three times; £570 a month for tools the team disliked.
02 — WHAT WE BUILT
Quoting, jobs, invoicing and customers in one system, with the AI layer underneath.
▸ Same-day quotes from a phone, on site
▸ Job board replaced the WhatsApp chaos
▸ Invoices raised and chased automatically
▸ Job board replaced the WhatsApp chaos
▸ Invoices raised and chased automatically
"The subscriptions are gone, the 7am scramble is gone, and quotes go out the same day."
— OWNER, HARTLEY & SONS
DOSSIER LAYOUT — ILLUSTRATIVE EXEMPLAR STORY UNTIL THIS BUILD'S REAL WRITE-UP LANDS.